Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom
How To Redeem Discount Code For Carrie Elizabeth
About Carrie Elizabeth
Carrie Elizabeth is a London-based British jewellery label established by founder Carrie Elizabeth Brice in 2015. The brand offers affordable-luxury jewellery crafted from materials such as 14k gold vermeil, sterling silver and solid gold, with selected designs featuring diamonds and semi-precious stones. The designs are created in London, while the brand states that its jewellery is handcrafted in Jaipur, India using ethically sourced materials.
Carrie Elizabeth Helpline
Email Address: hello@carrieelizabeth.co.uk
Carrie Elizabeth Payment Method
PayPal, Visa, Apple Pay, MasterCard, Klarna, American Express, Google Pay, Maestro, Shop Pay
Carrie Elizabeth Delivery Info
Carrie Elizabeth offers free standard UK delivery on orders over £95. Orders below £95 have a £3.95 standard delivery charge and normally arrive within 2–3 working days when ordered before 11am Monday to Friday. Express Next Working Day delivery costs £5.00, while Special Delivery costs £8.50 for next-working-day Monday-to-Saturday delivery when the applicable order cut-off is met. Carrie Elizabeth ships orders using tracked and signed Royal Mail services, while orders placed after 11am on Friday are dispatched on the next available working day.
Carrie Elizabeth Return & Refund Policy
Carrie Elizabeth allows eligible purchases to be returned within 14 days of delivery, provided the items meet its return requirements. Once the returned parcel reaches the brand, refunds or exchanges are generally handled within 72 hours, with customer service available for urgent enquiries. Customers are responsible for return postage costs, while worn earrings and personalised, made-to-order solid-gold pieces are excluded from returns. Orders cannot be changed or cancelled after they have been placed, so eligible items must be returned after delivery if no longer required.
Carrie Elizabeth Loyalty Program
Carrie Elizabeth operates the Carrie Collective, a rewards programme where members earn Jewel Points through purchases and selected activities such as following social accounts, writing reviews, creating an account and joining the newsletter. Points can be redeemed for gift vouchers to use towards future orders. The programme also includes referral rewards, with the current official page stating that a referred friend receives £5 off their first order while the referrer receives 10% off their next order. Members can also receive birthday-related rewards and early access to brand news, launches and promotions.