Address: Stamford Bridge. Fulham Road. London. SW6 1HS, United Kingdom
Address: Stamford Bridge. Fulham Road. London. SW6 1HS, United Kingdom
How To Redeem Discount Code For Chelsea FC
About Chelsea FC
The Chelsea FC Store is operated under licence by Fanatics International Ltd, a global sports merchandise company delivering to over 180 countries and supporting more than 30 sports partners worldwide. Based in Manchester, Fanatics works with leading football clubs and organisations across major leagues, as well as teams in rugby, golf, tennis, Formula 1 and other sports. The company also provides online retail, event services and international order fulfilment. Customers can contact its support team through 24/7 live chat, phone or post for assistance with store-related enquiries.
Chelsea FC Helpline
Contact Number: +44 (0)333 331 2061
Chelsea FC Payment Method
Credit & Debit Cards
Chelsea FC Delivery Info
Chelsea FC Store offers free standard delivery on eligible orders, while other shipping fees are calculated at checkout based on location and parcel size. UK delivery takes 2–3 working days (standard) or 1 working day (express). International orders usually arrive within 3–12 working days, with express options taking 3–7 days. Personalised items may delay dispatch, and international customers may need to pay customs duties and taxes.
Chelsea FC Return & Refund Policy
Chelsea FC Store accepts eligible returns within 90 days of dispatch. Products must be unused, unworn and returned in their original condition with tags attached. Customers must use the official Returns Portal and cover return shipping costs. Refunds may take up to 14 working days after the parcel reaches the warehouse. Personalised items and eGift cards are non-returnable unless faulty, damaged or incorrectly supplied.
Chelsea FC Loyalty Program
Chelsea offers official membership tiers, including Junior Blue, CFC Blue, True Blue and True Blue+. Members can receive benefits such as ticket access, exclusive events, digital content and retail discounts, depending on their chosen tier. Members earn loyalty points by attending competitive men's first-team fixtures, with points varying according to the match. True Blue+ members receive 10% off eligible merchandise purchases, while other tiers may include one-time online store vouchers.