Address: 19 Warren Park Way, Enderby, Leicester, United Kingdom, LE19 4SA
Address: 19 Warren Park Way, Enderby, Leicester, United Kingdom, LE19 4SA
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About Daniel Wellington
Daniel Wellington is a contemporary Scandinavian watch and accessories brand founded in 2011, inspired by its founder Filip Tysander’s encounter with a British gentleman known for his vintage watches and NATO straps. The brand creates minimalist, versatile watches and jewellery featuring materials such as stainless steel, crystals, precious stones and Japanese quartz movements, with designs developed in Stockholm. Its collections include Classic, Mini, Petite and Jewellery Watches, along with jewellery, charms and accessories, combining understated style with interchangeable straps. Daniel Wellington’s mission is to make luxury accessible while encouraging self-expression through timeless, carefully designed pieces.
Daniel Wellington Helpline
Contact Number: +46 10 138 88 60
Email address: customerservice.gl@hello.danielwellington.com
Daniel Wellington Payment Method
Credit Card, Debit Card, Google Pay, Apple Pay, Visa, Klarna
Daniel Wellington Delivery Info
Daniel Wellington standard delivery orders should arrive within 2–3 business days, with orders shipped within 48 hours of payment approval or the next working day. All deliveries require a signature, and Daniel Wellington does not ship to PO boxes. Orders begin processing immediately, so delivery addresses, products, sizes, colours, shipping options and email addresses cannot be changed after purchase. If an order has not arrived within 5 business days of dispatch, customers should contact Customer Service, while shipments stalled or presumed lost for more than 10 days may require a DHL claim.
Daniel Wellington Return & Refund Policy
Daniel Wellington accepts returns for eligible products purchased through its website within 30 days of delivery, subject to the relevant campaign conditions.To qualify for a return, items should be unworn or unused and include their original packaging, labels and protective stickers. After the return has been accepted, the full refund is processed to the original payment method and usually takes 5–10 business days to appear. For cancellations, customers should contact Daniel Wellington as soon as possible, although orders that have already shipped may need to be returned through the courier before a refund can be issued.