Address: Wellington Mill, Duke Street, Castlefield, Manchester, M3 4NF, United Kingdom
Address: Wellington Mill, Duke Street, Castlefield, Manchester, M3 4NF, United Kingdom
How To Redeem Discount Code For Ellis Brigham
About Ellis Brigham
Ellis Brigham is a leading UK outdoor retailer founded in 1933 by Frederick Ellis Brigham in Manchester, originally specialising in expertly crafted and fitted hiking boots. Today, the company offers premium outdoor clothing, footwear, and equipment through stores across the UK, supported by knowledgeable staff who share a passion for hiking, climbing, skiing, and adventure. Guided by its values to inspire, guide, and protect, Ellis Brigham is committed to helping people enjoy the outdoors while supporting environmental initiatives, improving accessibility, and working with trusted brands, charities, and ambassadors.
Ellis Brigham Helpline
Contact Number: 0808 164 0600
Email Address: customer.services@ellis-brigham.com
Ellis Brigham Payment Method
Klarna, Apple Pay, PayPal, Mastercard, Visa, American Express
Ellis Brigham Delivery Info
Free delivery is available on Ellis Brigham orders over £100 with both Express Delivery (1–2 working days) and Economy Delivery (5–7 working days), while orders under £100 are charged £4.95 for either service. Free Click & Collect is available at Ellis Brigham stores when all selected items are in stock, with collection typically ready within 24 hours. Age-restricted items are delivered via Royal Mail ID Verification for £13.95, require valid photo ID on delivery, and are not eligible for free home delivery, although free Click & Collect is still available. Ellis Brigham ships across the UK and selected EU countries (excluding Denmark and Germany), with international customers responsible for any applicable import taxes and duties.
Ellis Brigham Return & Refund Policy
Ellis Brigham allows customers to return unused items in their original condition within 30 days of receiving their purchase. Standard returns cost £3.95, while returning large items (over 2kg) costs £15; however, returns are free if the item is faulty or there is an issue with your order, subject to approval by the customer service team. Refunds are processed to the original payment method within 5 working days after the returned items are received. International customers are responsible for arranging and paying return shipping, while items purchased in-store must be returned to an Ellis Brigham store.