Address: Belmont Road, Uxbridge, England UB8 1HE, GB
Address: Belmont Road, Uxbridge, England UB8 1HE, GB
How To Redeem Discount Code For GiffGaff
About GiffGaff
giffgaff is a UK mobile network provider offering flexible SIM-only plans, refurbished and new smartphones, and pay-as-you-go services. It operates using O2's mobile network, providing coverage across the UK. Customers can choose monthly rolling plans, pay-as-you-go credit or data plans with unlimited UK calls and texts. giffgaff also offers eSIM services, allowing compatible smartphones to connect without a physical SIM card.
GiffGaff Helpline
Contact Number: 0330 041 4802
GiffGaff Payment Method
PayPal, American Express, giffgaff vouchers, Mastercard, Visa
GiffGaff Delivery Info
Free delivery is available on all giffgaff SIM card orders and phone purchases, with no delivery charge for standard UK shipping. Free SIM cards usually arrive within 1–2 working days, or the next working day when ordered before 5pm. New and refurbished phones are delivered free to most mainland UK addresses on the next working day, while Northern Ireland and some parts of Scotland may take up to four working days.
GiffGaff Return & Refund Policy
Giffgaff allows customers to return new or refurbished phones within 21 days, with free return shipping and refunds usually processed within 3–5 working days after inspection. Faulty devices can be refunded or replaced within 30 days, while later eligible faults may be covered by free warranty repairs. Customers can also cancel an activated SIM plan within 14 days by contacting an online agent. Unused plan charges are refunded in full, while partially used plans receive a proportional refund; SIM cards do not need to be sent back.
GiffGaff Loyalty Program
giffgaff operates a rewards programme called Payback, which allows members to earn points through eligible activities, including referring friends and helping other members in the community. Members can earn rewards for successful referrals, with the standard mobile referral offer providing £5 Payback for the existing member and £5 account credit for the new customer. Payback rewards can be redeemed through the available payout options, subject to programme rules and payment schedule.