Address: Goddiva Returns, CG House, 107b Chadwell Heath Lane, Romford, Essex, RM6 4NP, United Kingdom
Address: Goddiva Returns, CG House, 107b Chadwell Heath Lane, Romford, Essex, RM6 4NP, United Kingdom
How To Redeem Discount Code For Goddiva
About Goddiva
Goddiva is a UK fashion brand specialising in affordable, celebrity-inspired dresses and occasionwear for weddings, proms, parties, and formal events. Its in-house design team creates stylish collections with a focus on inclusivity, offering flattering designs for women of all ages, sizes, and body types. The brand provides worldwide delivery, next-day UK shipping, hassle-free returns, and rewards loyal customers with exclusive offers, VIP points, and special promotions. Customers can also shop through the Goddiva app and stay updated with new arrivals and deals by joining the brand's online community and newsletter.
Goddiva Helpline
Email Address: customerservices@goddiva.co.uk
Goddiva Payment Method
Klarna, Clearpay, Shop Pay, PayPal, Visa, Mastercard, Apple Pay, Google Pay, Maestro, American Express
Goddiva Delivery Info
Free delivery is available for Goddiva Unlimited members on UK Standard Delivery, Next Day Before 1PM, and DPD Pickup Shop services. Standard UK delivery costs £3.99 (3–5 business days), Next Day Before 1PM is £5.99, and DPD Pickup Shop delivery is £4.00. International delivery includes Ireland (£6.99, 5–7 business days), European Standard (£9.90, 7–10 business days), European Express (£35, 1–2 business days), Worldwide Standard (£9.90, 7–14 business days), and Worldwide Express (£45, 1–3 business days). Marketplace brand items are shipped separately on standard delivery only, while Skye & Iris and Bella Barnett orders require 7–14 business days for delivery.
Goddiva Return & Refund Policy
Goddiva accepts returns and exchanges within 28 days of purchase, provided items are unworn, in their original condition, and have all tags and accessories attached. Return label fees apply at £1.99 (UK), £10 (US), £15 (Canada), £8 (EU), while other countries are charged local return rates. Refunds are usually processed within 5–10 business days after the returned parcel is received. Outlet items are final sale and cannot be returned or refunded, and orders containing products from different brands must be returned separately using individual return labels.
Goddiva VIP Loyalty Points
The Goddiva VIP Rewards program lets members earn points every time they shop and complete simple activities like following Goddiva on social media or celebrating a birthday. Members receive 50 welcome points, earn 5 points per £1 spent, redeem 100 points for £1 off, and can also earn £10 in rewards by referring a friend who makes a qualifying purchase.