Address: 3 Spring Road, Smethwick, B66 1PE, West Midlands, United Kingdom
Address: 3 Spring Road, Smethwick, B66 1PE, West Midlands, United Kingdom
How To Redeem Discount Code For iSinwheel
About iSinwheel
iSinwheel is an international personal mobility brand founded in 2018, specialising in electric scooters and e-bikes designed for convenient, smart and enjoyable travel. Its product range includes models such as the S9 series, GT2, S10MAX and GT4, alongside electric bikes introduced in 2023. The brand focuses on combining technology, safety, stylish design and value for money, with a vision of making urban mobility more sustainable and accessible. Through its official UK website, iSinwheel sells its products and provides customer support, after-sales assistance and warranty services to riders across the UK.
iSinwheel Helpline
Contact Number: +44 1563 638328
Email Address: support@isinwheel.co.uk
iSinwheel Payment Method
PayPal, Visa, Mastercard, Maestro, Klarna
iSinwheel Delivery Info
Free delivery is available on most iSinwheel UK orders, with electric scooters and bikes usually arriving within 1–3 business days after 24 working hours of processing; accessories take around 3–10 business days, including processing. Northern Ireland deliveries may incur a £20–£50 surcharge, while oversized items and remote areas may have extra charges. Orders are shipped via DHL, FedEx, DPD or XLC for main products, and Hermes, DPD, 4PX or YunExpress for accessories; next-day delivery may be available in selected cities, with dispatch on weekdays. Weekend orders are shipped on the next working day, and tracking details are emailed after dispatch. For cancellations before shipment, a 5% logistics fee applies; refusing a shipped parcel may incur a 10% interception and return fee.
iSinwheel Return & Refund Policy
iSinwheel offers a 30-day return policy for eligible products purchased directly from its UK website. Items should generally be unused and in their original packaging, with restocking fees of up to 15% potentially applying. Damaged or faulty products must be reported within 48 hours with photo or video evidence. Approved refunds are usually processed within 1–3 business days after the returned item is received and inspected, although payment providers may take longer. Contact support@isinwheel.co.uk before returning an item; UK customers retain their statutory consumer rights, including the applicable 14-day online cancellation period.
iSinwheel Rewards
Join isinwheel Rewards to earn 1 point for every £1 spent, plus 100 points for signing up, 200 for subscribing to the newsletter and 400 as a birthday reward. Turn your points into money-off coupons: 500 points gets you £5 off, 1,000 gets £10 off, 1,500 gets £15 off and 2,000 gets £20 off.