Address: Joma Jewellery Ltd, Cherwell Business Village, Southam Road, Banbury OX16 2SP, United Kingdom
Address: Joma Jewellery Ltd, Cherwell Business Village, Southam Road, Banbury OX16 2SP, United Kingdom
How To Redeem Discount Code For Joma Jewellery
About Joma Jewellery
Joma Jewellery is a British jewellery brand dedicated to creating meaningful, affordable pieces that help celebrate life’s special moments, both big and small. The brand believes jewellery should hold lasting sentimental value while remaining accessible, combining quality craftsmanship with timeless designs. To make every gift even more memorable, Joma Jewellery offers personalized gifting options, including customised gift bags and photo cards for a thoughtful unboxing experience. Its mission is to help customers create treasured memories through beautiful jewellery that can be worn, shared, and cherished for years to come.
Joma Jewellery Helpline
Contact Number: +44 (0)1908 370385
Email Address: help@jomajewellery.com
Joma Jewellery Payment Method
Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Klarna, and Joma Jewellery Gift Cards.
Joma Jewellery Delivery Info
Joma Jewellery Free delivery is available across the UK on orders over £30, while orders below this amount are charged a £1.99 standard delivery fee. Standard delivery usually arrives within 3–5 working days, excluding weekends and bank holidays, with available shipping options and estimated delivery dates displayed during checkout. Customers should request any order amendments or cancellations as soon as possible, although changes cannot be guaranteed once warehouse processing has started. At present, deliveries are available within the UK only, as shipping to the EU, Channel Islands, and Southern Ireland is temporarily suspended.
Joma Jewellery Return & Refund Policy
Joma Jewellery offers free UK returns through its online returns portal, where customers can generate a prepaid Royal Mail return using collection or drop-off options. Once a return request has been approved, items must be sent back within 14 days and should be returned in their original packaging. Personalised products, including Create Your Own A Little bracelets and photo cards, are non-returnable unless they are faulty due to their customised nature. Eligible returns are inspected on arrival, and approved refunds are processed in accordance with the brand's standard refund procedure.
Joma Jewellery A Little VIPs
Joma Jewellery's A Little VIPs programme rewards newsletter subscribers with exclusive benefits. Members receive 10% off their first order, early access to sales, birthday treats, and exclusive promotions throughout the year. Returning customers may also qualify for milestone rewards, including 10% off a second order, £5 off a fifth order, and £10 off a tenth order.