Address: Gateway Central, 187 Wood Lane, London, W12 7SA, United Kingdom
Address: Gateway Central, 187 Wood Lane, London, W12 7SA, United Kingdom
How To Redeem Discount Code For Lancome
About Lancome
Lancôme is a French luxury beauty brand offering skincare, makeup and fragrances through its UK online store. Its official website also provides beauty advice, virtual try-on tools, a fragrance finder and personalised beauty services. The brand combines beauty innovation with a range of products designed to suit different skincare and makeup needs.
Lancome Helpline
Contact Number: +44 (0)800 917 1842
Lancome Payment Method
Klarna, Visa Electron, PayPal, Mastercard, Maestro, American Express, Visa
Lancome Delivery Info
Lancôme offers free UK standard delivery on orders of £26 or more, while standard postage costs £4.95 for orders below this threshold. Standard orders usually arrive within 3–5 working days, with applicable delivery options shown at checkout. Lancôme does not deliver to the Republic of Ireland, Channel Islands, Isle of Man or PO Box addresses.
Lancome Return & Refund Policy
Lancôme allows customers to return unwanted products within 28 days for a refund, subject to its return conditions. Customers can request a return label through customer care and then drop the parcel at the designated return location. Customers can also refuse delivery at the door if they wish to cancel an order, after which Lancôme can begin the refund process once the parcel is returned.
Lancome Loyalty Program
Lancôme operates My Lancôme Rewards, a tiered loyalty programme with Rose, Gold and Platinum levels. Members earn loyalty coins through activities such as account creation, purchases, newsletter sign-up, reviews and birthdays, with higher tiers unlocking additional benefits. Rewards include access to the Rewards Boutique, birthday gifts, early access and members-only offers, while Platinum members can receive access to exclusive experiences and brand events.