Address: Gnr8 49 Clarendon Road, Watford, WD17 1HP, UK
Address: Gnr8 49 Clarendon Road, Watford, WD17 1HP, UK
How To Redeem Discount Code For Lily & Roo
About Lily & Roo
Lily & Roo is a UK jewellery brand specialising in personalised, bridal, pearl, and fine jewellery crafted with a focus on timeless design and quality materials. The company offers a wide selection of meaningful gifts, everyday jewellery, and bespoke pieces suitable for special occasions. Customers can shop directly through its official UK website with nationwide and international delivery options.
Lily & Roo Helpline
Email Address: info@lilyandroo.com
Lily & Roo Payment Method
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna
Lily & Roo Delivery Info
Free delivery is available across Mainland UK and Northern Ireland on all Lily & Roo standard orders. Mainland UK customers can choose Standard Delivery (FREE, 2–4 working days via Royal Mail Tracked 48), Next Working Day Delivery (£6.95 via DPD, order before 2pm), or Saturday Delivery (£15, order before 2pm Friday via DPD). Northern Ireland offers FREE Standard Delivery (2–3 working days) and Next Working Day Delivery (£6.95 via Royal Mail Tracked 24, order before 2pm). International delivery includes FREE US standard shipping on orders over $120 (or $10 under $120), US Express for $20, FREE Ireland standard delivery over €150 (or €8 under €150), Europe Standard for €8, Europe Express for €15, while Rest of World shipping rates are calculated at checkout.
Lily & Roo Return & Refund Policy
Lily & Roo accepts returns within 14 days of delivery for eligible unused items in their original condition. Refunds exclude shipping costs, return postage, and duties or taxes, except for faulty, damaged, or incorrect items where return shipping is covered. Personalised, custom-made, used, or damaged items are non-returnable, and approved refunds are usually processed within 5 business days.
Lily & Roo Loyalty Club
Join the Lily & Roo Loyalty Club and earn rewards as you shop. Get 300 points for joining and 5 points for every £1 spent, plus bonus points for social follows, referrals, birthdays and newsletter sign-ups. Redeem from 500 points for a £5 voucher, with rewards increasing up to £40 for 4,000 points