Address: 6 Agar Street, London, WC2N 4HN, United Kingdom
Address: 6 Agar Street, London, WC2N 4HN, United Kingdom
How To Redeem Discount Code For Molton Brown
About Molton Brown
Molton Brown is a British fragrance and beauty brand founded on London’s South Molton Street in 1971, known for its distinctive fragrances and carefully crafted products. Made in England since its beginning, the brand uses quality ingredients and works with perfumers to create scents inspired by London’s diversity and individuality. It operates its own manufacturing facility in Elsenham and has been approved by Cruelty Free International’s Leaping Bunny Programme since 2012.
Molton Brown Helpline
Contact Number: +44 (0)808 178 1188
Molton Brown Payment Method
Visa, Mastercard, Amex, Paypal, Apple pay, Klarna, Molton Brown Gift Cards
Molton Brown Delivery Info
Free standard delivery is currently available on all Molton Brown UK orders over £49 , with delivery usually taking 3–5 working days. Next Day Delivery costs £7.95 for eligible orders placed before 3pm Monday to Thursday; later orders and Friday purchases are dispatched the following working day. Named Day Delivery is £6.95, allowing you to choose a suitable date, excluding next-day and weekend options. Saturday Delivery costs £9.95 for orders placed before 3pm Monday to Friday, while Northern Ireland, the Scottish Highlands and other rural areas may require up to two extra days.
Molton Brown Return & Refund Policy
Molton Brown accepts online returns within 14 days of delivery for a refund, provided items are unused and in their original packaging; return postage is usually paid by the customer. Exchanges or gift cards are available within 28 days, while UK mainland customers can receive a free returns label after approval. Faulty or incorrect items may qualify for a refund or replacement under consumer rights. Refunds are usually processed within 2 working days, though payment providers may take up to 10 working days to show them. Store and third-party purchases follow separate policies, and personalised items can only be returned if faulty or incorrect.
Molton Brown Rewarsd Club
Molton Brown offers a free, tiered Rewards Club for UK customers, allowing members to earn points through purchases and activities listed in their rewards dashboard. Members receive 15 points when joining, while Silver members earn 1 point per £1 spent, Gold members earn 1.5 points per £1, and Platinum members earn 2 points per £1. Points can be converted into vouchers, including £5 for 150 points, £10 for 300 points and £20 for 600 points. Gold and Platinum members can also receive early access to promotions and new product launches, while bonus-point events may provide additional earning opportunities.