Address: 5 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET, United Kingdom
Address: 5 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET, United Kingdom
How To Redeem Discount Code For Samsonite
About Samsonite
Samsonite has been creating innovative travel luggage and bags for over a century, combining durable materials, modern design, and advanced technology to improve every journey. Guided by core values of integrity, partnership, openness, entrepreneurial spirit, and family feeling, the brand continues to focus on quality, sustainability, and customer satisfaction. With manufacturing facilities in Europe and thousands of employees worldwide, Samsonite remains committed to producing reliable travel solutions while leading the industry through continuous innovation and responsible business practices.
Samsonite Helpline
Contact Number: +44 (0)800 083 8383
Email Address: customerservice.uk@samsonite.com
Samsonite Payment Method
Apple Pay, Visa, Klarna, Clearpay, Mastercard, Samsonite Gift Cards, Google Pay, American Express, PayPal, Maestro
Samsonite Delivery Info
Free standard delivery is available on UK orders over £100, while orders below this amount are charged £3.45 for both Standard Home Delivery and UPS Access Point collection, with delivery typically taking up to 4 working days. Customers can also enjoy free Express Store Pickup within 1 hour (where available) or free Standard Store Pickup within 4 working days, depending on stock availability. Deliveries are made Monday to Friday (excluding public holidays), and orders cannot be shipped to PO Box or APO/FPO addresses.
Samsonite Return & Refund Policy
Samsonite offers free returns on eligible online purchases, allowing customers to cancel their order within 14 days of delivery and return unused items in their original packaging with all labels and documentation included. Once the return request is submitted, a prepaid return label and instructions are provided, and the parcel must be handed to the designated courier within the required timeframe. Approved refunds, including any eligible standard delivery charges, are issued to the original payment method after the return has been verified. If an item arrives damaged, faulty, incorrect, or is lost during transit, customers should report the issue promptly, and Samsonite will arrange a replacement or refund in accordance with its policy.