Address: The Gym Group UK is in 2nd Floor, Arding & Hobbs, 7 St. John's Road, London, United Kingdom
Address: The Gym Group UK is in 2nd Floor, Arding & Hobbs, 7 St. John's Road, London, United Kingdom
About The Gym Group
The Gym Group is a UK-based fitness chain offering affordable, flexible, 24/7 gym memberships across hundreds of locations nationwide. It focuses on no-contract memberships, making it easy for members to join and cancel without long-term commitment. The Gym Groupalso provides a mobile app where users can manage memberships, book classes, and track workouts. Its app helps members find nearby gyms, monitor attendance, and stay updated with offers and facilities.
The Gym Group Helpline
The Gym Group Payment Methods
Direct Debit and Paypal.
The Gym Group Delivery Info
The Gym Group does not offer physical delivery as it is a service-based fitness membership brand. Once you sign up, access is activated digitally and you can enter any chosen gym using your membership PIN or QR code via the app. Membership is typically activated immediately or shortly after payment is successfully confirmed. Pricing varies by gym location and membership type, with budget-friendly monthly plans designed for flexibility.
The Gym Group Refund & Cancellation Policy
Refunds are only available if you cancel within 14 days of joining. If you use the gym during this period, the refund will be reduced accordingly. You can cancel your membership at any time. However, you must cancel before your billing date. Unused membership time is not refunded.
The Gym Group Membership
The Gym Group provides extra benefits through higher-tier memberships like the Ultimate plan. These perks include multi-gym access, bringing a friend a few times a month, and app-based workouts. Members can also enjoy occasional partner discounts and the ability to freeze membership for a short period. Loyalty is mainly rewarded through upgraded membership benefits rather than points.