Address: Units 1 & 2, Dawson Court, Billington Road Industrial Estate, Burnley, Lancashire, BB11 5UB, UK
Address: Units 1 & 2, Dawson Court, Billington Road Industrial Estate, Burnley, Lancashire, BB11 5UB, UK
How To Redeem Discount Code For BestHeating
About BestHeating
BestHeating is a leading UK heating specialist with over 15 years of industry experience, offering designer radiators, heated towel rails, electric heating, and smart heating solutions. Originally founded as a family-run business in Burnley, Lancashire, it has grown into one of the UK's largest online heating retailers, backed by more than 65,000 verified Trustpilot reviews and expert UK-based support. The company provides independently tested products, secure payments, free standard UK delivery, and guarantees of up to 20 years on selected products.
BestHeating Helpline
Contact Number: 0344 417 2563
Email Address: sales@bestheating.com
BestHeating Payment Method
Apple Pay, Google Pay, Visa, Mastercard, Maestro, PayPal, Klarna, Amazon Pay, iwocaPay
BestHeating Delivery Info
BestHeating free standard delivery is available to most UK regions and typically arrives within 1–3 working days. Customers can also choose the next working day, pre-noon, pre-10:30am, named day, Saturday, or two-person hallway delivery. Premium delivery charges range from £9.99–£29.99 (next working day), £14.99–£34.99 (pre-noon), £19.99–£39.99 (pre-10:30am), £24.99–£49.99 (Saturday), while two-person hallway delivery costs £17.49. Final delivery charges are calculated at checkout based on the order and delivery location.
BestHeating Return & Refund Policy
BestHeating offers a 30-day returns policy, allowing customers to return unwanted items within 30 days of delivery after obtaining return authorisation from Customer Service. Customers can use the DPD Drop Off Service or Two-Person Collection Service, although return or collection charges may apply unless the item is faulty, damaged, or incorrect. Refunds are issued to the original payment method once the returned item has been received and successfully inspected. To ensure a smooth return process, items should be sent back unused and in their original packaging whenever possible.
BestHeating Electrical & Radiator Recycling
BestHeating supports responsible recycling through the UK Distributor Take-back Scheme (DTS). Customers can take unwanted electrical radiators and other eligible electrical items to a local recycling centre free of charge. Non-electric radiators can also be recycled once disconnected and drained. Recycling helps reduce landfill waste and ensures electrical equipment is handled safely.