Address: 100 Union Street, London, SE1 0NL, United Kingdom
Address: 100 Union Street, London, SE1 0NL, United Kingdom
How To Redeem Discount Code For Joseph Joseph
About Joseph Joseph
Joseph Joseph is a UK-based homeware brand launched in 2003 by twin brothers Antony and Richard Joseph, specialising in functional and space-saving products for everyday living. Designed in London, every product is created to solve everyday household challenges through smart functionality, quality materials, and thoughtful design. The company is committed to sustainability by using recyclable materials, offering replacement parts where possible, and reducing waste throughout its operations while maintaining ethical sourcing standards.
Joseph Joseph Helpline
Contact Number: +44 (0)20 7940 1234
Email Address: info@josephjoseph.com
Joseph Joseph Payment Method
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, Joseph Joseph Gift Cards
Joseph Joseph Delivery Info
Joseph Joseph free delivery is available on orders over £80 with standard home delivery, which otherwise costs £4.95 and usually arrives within 2–4 working days. Next Day Delivery and Click & Collect are available for £7.95 when orders are placed before 12pm Monday–Thursday (subject to availability), while Silver loyalty members receive free standard delivery and Gold members enjoy free next-day delivery where eligible. Deliveries to Northern Ireland and the Scottish Highlands cost £9.95, while Offshore Islands are charged £14.95, with delivery taking 2–5 working days. Joseph Joseph delivers only within the UK, excludes certain locations and large items from free delivery, and delivery times may extend to up to 7 working days during busy sale periods.
Joseph Joseph Return & Refund Policy
Joseph Joseph offers free returns within 30 days of purchase for eligible items, provided they are returned in a resaleable condition and in their original packaging. Customers can start the return through the online returns portal, where a free QR code is provided for drop-off, while refunds are typically processed within 14 working days after the returned item reaches the warehouse. For damaged or faulty products, customers may be asked to upload photos, and certain large items or orders from Northern Ireland (BT postcodes) require a manual return arrangement through the customer service team.
Joseph Joseph Loyalty Rewards
Join The JJ Collective and receive 25 points to start. Members collect points when shopping and through activities such as reviews and Instagram follows. Every 100 points unlocks a £5 reward, plus members can enjoy early access to new collections, promotions and additional tier benefits.