Address: Chums Ltd., Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR, United Kingdom
Address: Chums Ltd., Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR, United Kingdom
How To Redeem Discount Code For Chums
About Chums
Founded in 1981, Chums is a family-owned UK home shopping retailer headquartered in Liverpool, offering quality products at affordable prices. Originally specialising in men's trousers, the brand has expanded its range to include men's and women's clothing, footwear, homeware, gifts, and mobility products from trusted brands. Chums is known for its comfort-focused designs, inclusive sizing, and excellent value, with many products available in hard-to-find sizes. Committed to customer satisfaction, the company continues to provide reliable service, quality products, and a hassle-free shopping experience backed by a customer-first approach.
Chums Helpline
Contact Number: 03333 554455
Chums Payment Method
Apple Pay, Mastercard, Klarna, Visa, Google Pay, Debit Cards, and PayPal
Chums Delivery Info
Chums offers free standard UK delivery on orders over £50 when you apply the promotional code FRDL50 at checkout. Standard delivery costs £5.95 for most UK addresses, while deliveries to selected Scottish Highlands and Islands postcodes are charged £7.00. If you need your order sooner, Express Delivery is available for an additional £3.50 on eligible mainland UK orders. Orders are delivered by trusted couriers with tracking available, and customers are notified if there are any delivery delays.
Chums Return & Refund Policy
Chums gives customers 30 days from the date of delivery to return eligible purchases for a refund, exchange, or replacement. Items must be returned in their original, unused, and undamaged condition, along with the original packaging, and the provided returns label should be used whenever available. Refunds are normally credited back to the same payment method used for the purchase, while cheque payments are refunded by cheque. Certain products, including made-to-measure items (unless faulty), sanitary and toileting products, and some bulky goods, are excluded or subject to specific return conditions.