Address: 72-74 Dean Street, London, W1D 3SG, United Kingdom
Address: 72-74 Dean Street, London, W1D 3SG, United Kingdom
How To Redeem Discount Code For Cowshed
About Cowshed
Cowshed was founded in 1998 at Babington House in Somerset, England, with a mission to bring a little country calm into busy lives. Originally created by Soho House founder Nick Jones, its aromatherapy-based products were developed using ingredients from the estate’s Victorian walled garden, with expert formulations and therapeutic benefits. Today, Cowshed is known worldwide for its distinctive fragrances, quality products, wellness-focused approach, and spa-inspired collections designed to bring moments of relaxation and enjoyment into everyday life.
Cowshed Helpline
Email Address: support.cowshedspa@sohohouse.com
Cowshed Payment Method
Credit & Debit Cards
Cowshed Delivery Info
Free UK delivery is available on orders over £50 via Royal Mail Tracked 48, while DPD Next Day delivery is free on orders over £100. Royal Mail Tracked 48 costs £4.95 and takes approximately 2 working days from dispatch, while DPD Next Day costs £9.95 and takes 1 working day. Orders must be placed before 6pm, Monday to Friday, for both services. For international deliveries, DHL Standard to Europe costs £19.99 for orders up to 4kg and £40 for orders over 4kg, with estimated delivery of 7–11 working days. DHL Express to selected international destinations costs £40 for up to 2kg, £50 for 2.0001–3kg, £60 for 3.0001–4kg and £80 for 4.0001–5kg, also taking approximately 7–11 working days.
Cowshed Return & Refund Policy
Cowshed accepts returns within 30 days of delivery for unopened, unused and undamaged items in their original packaging. UK returns can be arranged through the online portal, with a £3 fee deducted from refunds. Exchanges are unavailable, and faulty or incorrect products must be reported to Customer Service with photos. Refunds are issued to the original payment method after inspection. Delivery fees are non-refundable unless the order is faulty or incorrect. Gift cards are non-refundable, while international customers must arrange and pay for tracked returns.