Address: 447 Commercial Road, Aviation Business Park, Christchurch, BH23 6DS, United Kingdom
Address: 447 Commercial Road, Aviation Business Park, Christchurch, BH23 6DS, United Kingdom
How To Redeem Discount Code For Drench
About Drench
Drench is a luxury online bathroom retailer based in Dorset, UK, specialising in high-quality, design-led bathroom products for different budgets. Founded by Elliot Lees-Bell in 2011, it has grown from a small tap collection into a major online retailer offering products from established brands alongside its own ranges. Drench provides expert support through consultations, 3D bathroom designs, live chat and its extensive product advice. The company also focuses on sustainability, sourcing products from Britain and Europe and using recycled packaging wherever possible. Drench is part of the Beyond Retail family and serves customers across the UK, Europe and internationally.
Drench Helpline
Contact Number: 01202 612 800
Drench Payment Method
PayPal, Klarna, Visa, Bank transfer, Apple Pay, Mastercard, Clearpay, Google Pay, other major credit and debit cards
Drench Delivery Info
Drench free delivery is available on orders over £500 for standard delivery to most UK postcodes. For orders under £500, standard delivery starts at £3.99 for small items, £9.99 for medium, £19.99 for large and £29.99 for extra-large items, usually arriving within 2–5 working days. Upgraded options such as next-working-day, morning, Saturday and Sunday delivery are also available, with next-day delivery over £500 starting from £4 for small and £5 for medium items.
Drench Return & Refund Policy
Drench accepts returns within 30 days of delivery for a refund, provided items are unused, uninstalled, in their original packaging and suitable for resale. Customers can also return eligible items within 90 days for a credit note valid for 12 months. Collection fees are £9.99 for small items, £39.99 for one large or fragile box and £49.99 for multiple or oversized boxes. Orders can only be cancelled before picking, packing or dispatch; afterwards, the returns process applies.