Address: Cornbrook, 2 Brindley Road, Old Trafford, Manchester M16 9HQ, United Kingdom
Address: Cornbrook, 2 Brindley Road, Old Trafford, Manchester M16 9HQ, United Kingdom
How To Redeem Discount Code For Doona
About Doona
Doona is a premium baby travel brand best known for its innovative infant car seat that transforms into a stroller in seconds, helping parents travel more easily and safely. The brand focuses on convenience, safety, and practical design for modern families. In the UK, Doona products are available through the official Doona UK store operated by CuddleCo.
Doona Helpline
Contact Number: +44 (0)161 702 5057
Email Address: customerservice@cuddleco.co.uk
Doona Payment Method
Visa, Mastercard, American Express, PayPal, Klarna
Doona Delivery Info
Free delivery is available on all Doona UK orders of £100 or more, while orders under £100 are charged a £1.99 standard delivery fee. Standard UK mainland delivery usually arrives within 5 working days, with deliveries to the Highlands, Islands, BFPO, and similar locations taking up to 10 working days, and Ireland deliveries taking up to 20 working days. UK Next Day Delivery costs £6.99 for mainland UK orders placed before 2pm on working days, with weekend orders dispatched on the next available working day; this service is unavailable in certain remote areas. Additional surcharges may apply for selected non-mainland UK addresses, and all delivery costs are calculated at checkout based on your postcode, with signature requirements depending on the delivery service selected.
Doona Return & Refund Policy
You may cancel your order by notifying CuddleCo in writing before the return process begins. If your order arrives faulty, incomplete, or different from what you purchased, contact the customer support team promptly so they can arrange a suitable resolution, such as a replacement or refund. Returned items must be authorised in advance and sent back unused, undamaged, and in their original packaging, while return shipping costs are generally the customer's responsibility unless your statutory consumer rights apply. After your returned item has been received and inspected, any approved refund will be sent back using the original payment method. Refunds are usually processed within 5 working days.