How To Redeem Discount Code For ECCO
About ECCO
ECCO is a global footwear brand dedicated to creating premium-quality shoes with exceptional craftsmanship and attention to detail. Unlike many footwear companies, ECCO manages its own leather tanneries, manufacturing facilities, and retail stores, allowing it to oversee every stage from design and production to customer experience. With employees representing more than 60 nationalities, the company combines innovation, skilled craftsmanship, and international expertise to deliver comfortable, high-quality footwear worldwide. ECCO is also committed to responsible business practices, sustainable operations, career development, and continuous innovation across its global business.
ECCO Helpline
Contact Number: +44 20 3769 4070
Email Address: customercare@eu.ecco.com
ECCO Payment Method
Apple Pay, Klarna, PayPal, Maestro, American Express, Visa, Mastercard
ECCO Delivery Info
Free standard delivery is available on all orders for ECCO Club members, with no minimum spend required. For customers who are not ECCO Club members, Standard Delivery costs £4.15 on orders up to £50, while Express Delivery is available for £5.95. Once an order has been dispatched, customers can track its progress using the shipment tracking details provided by ECCO. Delivery updates and order status can also be accessed through the brand's customer service and order tracking features.
ECCO Return & Refund Policy
ECCO allows returns within 30 days of delivery for unused items with original tags and packaging. Online orders can be returned through the returns portal or at selected official ECCO stores, while store purchases must be returned to the appropriate ECCO location. Refunds are issued to the original payment method within 2–10 business days after the return is received and processed. Express delivery fees are non-refundable, and damaged or incorrect items should be reported to customer care for assistance.
ECCO Loyalty Program
ECCO operates the ECCO Club loyalty programme. Members enjoy free standard delivery on every order, access to exclusive promotions, early access to selected product launches, and member-only offers. Joining the club is free through the official ECCO website. Members also receive personalized offers and shopping benefits throughout the year.