Address: Unit 5, The Curve, Newburn Riverside, Newcastle Upon Tyne, NE15 8NZ, United Kingdom
Address: Unit 5, The Curve, Newburn Riverside, Newcastle Upon Tyne, NE15 8NZ, United Kingdom
How To Redeem Discount Code For Foxy Locks
About Foxy Locks
Foxy Locks was founded by Imogen Fox in 2009 from her bedroom with a mission to create luxurious, natural-looking hair extensions that help women feel confident. The brand has grown into a global name known for 100% Remy human hair extensions, secure clips, seamless blending and carefully packed products, while maintaining a strong focus on quality and customer satisfaction. Today, Foxy Locks is worn by more than 450,000 women worldwide and offers clip-in and tape-in extensions, ponytails, hair care products, lashes and accessories. The brand remains independently driven by Imogen, with its story built around quality, confidence, resilience and a commitment to making luxury hair more accessible.
Foxy Locks Helpline
Contact Number: +44 7939 877227
Email Address: help@foxylocks.com
Foxy Locks Payment Method
Klarna, Amazon Payments, Apple Pay, Major credit and debit cards, Google Pay, PayPal
Foxy Locks Delivery Info
Foxy Locks free delivery charges are not specified on the official information provided. UK orders are dispatched within 1–3 working days, with Royal Mail Next Day and Tracked 48 options available; international Royal Mail delivery takes around 5–14 working days. USA orders on eligible services include duties and taxes at checkout, while other international customers may be responsible for customs charges. Tracking is provided after dispatch, and parcels require a signature on delivery.
Foxy Locks Return & Refund Policy
Foxy Locks accepts UK returns and exchanges within 14 days of receipt, provided hair products are unopened, unworn, unused, untampered with and returned with their original packaging and security seal where applicable. UK return labels cost £3, while the first exchange has no postage charge; original shipping fees are non-refundable. Faulty items reported within five months may qualify for a replacement or full refund after inspection, while refunds are generally processed within 1–3 working days and can take 7–14 working days to reach the account. Altered, cut, dyed or toned products cannot be returned, and gift vouchers are refunded as store credit rather than cash.
Foxy Locks Rewards
Join the Foxy Luxe Club for free and receive 200 points when you create an account. Earn 1 point for every £1 spent, plus bonus points for reviews, social follows, reading the blog, birthdays and referrals. Every 100 points is worth £1, which you can redeem at checkout. Spending more unlocks VIP tiers with benefits such as early sale access, exclusive discounts, free UK next-day delivery and free returns.