Address: Pondtail Farm, Coolham Road, West Grinstead, Horsham, West Sussex, United Kingdom
Address: Pondtail Farm, Coolham Road, West Grinstead, Horsham, West Sussex, United Kingdom
How To Redeem Discount Code For Green People
About Green People
Green People is a pioneering UK organic skincare brand founded in 1997 by Charlotte Vøhtz, inspired by her search for gentle, natural products for her daughter’s sensitive skin and allergies. The family-owned business specialises in organic beauty products, combining botanical innovation, expert research and planet-friendly packaging while maintaining a commitment to safe ingredients and cruelty-free practices. Green People helped establish early organic beauty standards with the Soil Association and became the world's first certified organic skincare brand.
Green People Helpline
Email Address: organic@greenpeople.co.uk
Contact Number: +44 1403 740350
Green People Payment Method
Amex, Apple Pay, Google Pay, Discover, Klarna, Visa, Mastercard, Union Pay
Green People Delivery Info
Free UK delivery is available on orders over £35, while orders below £35 cost £3.50. Priority Despatch costs £4.50 for urgent orders, with next-working-day delivery expected for orders placed before 1pm on working days. EU delivery costs €7.25 for orders under €50, with higher charges for certain countries (€23.50 or €40); free delivery thresholds vary for Denmark (kr 375), Norway (kr 600) and Sweden (kr 550). Overseas delivery is tracked, with charges based on destination; orders over £200 require a postage quote, and international taxes may apply. Green People currently cannot ship to the US.
Green People Return & Refund Policy
Green People offers a 28-day return guarantee for UK and EU orders, with free UK returns for refunds or exchanges; Christmas purchases made from 1 November to 30 December can be returned until 31 January. Products must be at least 90% full unless faulty, and refunds are issued to the original payment method within up to 14 days of receiving the return. Faulty items qualify for a refund of delivery charges, while free gifts and complete gift sets must be returned with the purchased items.
Green People Loyalty Program
Green People’s Green Beauty Club rewards customers with Green Points for shopping and completing activities such as signing up, following its social media accounts and referring friends. New members receive 50 points on registration and earn 1 point per £1 spent, with higher rewards available at Silver (£100 annual spend), Gold (£300) and Platinum (£500) tiers. Points can be exchanged for money off future orders, selected free products or charitable donations, and expire after six months unless converted into a voucher, which is valid for 12 months. Members can also receive birthday rewards, early access to sales and other tier-based benefits.