Address: Oddbox Delivery Ltd is located at New Covent Garden Market, London, United Kingdom
Address: Oddbox Delivery Ltd is located at New Covent Garden Market, London, United Kingdom
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About oddbox
Oddbox is a UK subscription service that delivers rescued surplus and imperfect fruit and vegetables to help reduce food waste. Customers can choose from a range of fruit, vegetable, or mixed boxes and easily manage deliveries by skipping, swapping, or cancelling before the cut-off time. The company also offers pantry essentials through its online Market while promoting sustainable food choices. The Oddbox app and web account let customers manage subscriptions, edit orders, and track deliveries with ease.
oddbox Helpline
Email Address: hello@oddbox.co.uk
oddbox Payment Method
Visa, Mastercard, Credit Cards, Debit Cards
oddbox Delivery Info
Free delivery is included with Oddbox subscription boxes within its available delivery areas. There are no standard delivery charges for regular subscription orders, although delivery fees may apply in certain situations where stated at checkout. Deliveries are sent to the address saved in your account. Market orders can be delivered with your subscription box, while delivery dates may occasionally change due to circumstances beyond Oddbox’s control, with refunds or account credit provided for any items that cannot be delivered.
oddbox Return & Refund Policy
Oddbox does not accept returns on fresh or perishable food due to food safety reasons, but customers should report any missing, damaged, incorrect, or defective items as soon as possible. Depending on the problem, the company may provide a replacement, refund, or account credit at its discretion. Refunds are also available for products that cannot be delivered or arrive with quality issues, while customers are encouraged to inspect their orders promptly and report problems within the specified timeframe.