Address: Selfridges Retail Limited, 400 Oxford Street, London, W1A 1AB, United Kingdom
Address: Selfridges Retail Limited, 400 Oxford Street, London, W1A 1AB, United Kingdom
How To Redeem Discount Code At Selfridges
About Selfridges
Selfridges is a UK-based luxury department store that sells designer clothing, beauty products, home essentials, and high-end lifestyle items. It operates both online and in flagship stores, with a strong focus on high-end shopping experiences and curated collections. The Selfridges app allows customers to browse new arrivals, track orders, and shop exclusive drops on the go.
Selfridges Helpline
Selfridges Payment Method
Maestro, MasterCard, Visa, Visa Debit, American Express, Solo, Electron, PayPal, Alipay, gift cards, e-vouchers, and Klarna.
Selfridges Delivery Info
Selfridges offers free Click & Collect with next-day collection available when you order by 10pm. Standard delivery costs £6.95 and usually arrives within 5 working days, while Next Day Delivery is available for £9.95. Customers can also choose timed AM or PM delivery for £10.95. Members of Selfridges Unlocked enjoy free standard and nominated-day delivery on orders over £150.
Selfridges Return & Refund Policy
Selfridges allow returns within 14 days of delivery or collection if items are unused and in original packaging. Contact customer support to cancel your order before it is shipped. Once shipped, items must be returned to receive a refund. Once inspection is complete, the amount is returned to your original payment method. Some items like personalised, hygiene, or perishable goods are non-refundable unless faulty.
Selfridges Unlocked
Selfridges Unlocked is a free membership loyalty programme where customers become “Keyholders” and earn “Keys” through shopping, services, and brand engagement in-store or online. As members collect Keys, they progress through levels including Level 1, Level 2, Level 3, VSP (Very Selfridges Person), and VVSP (Very Very Selfridges Person), with higher tiers unlocking better perks. Benefits may include early access to product launches, exclusive event invitations, complimentary services, and personalised rewards depending on membership level. The programme focuses on rewarding customer engagement rather than a traditional points system and is managed through Selfridges’ official website and app.