Address: Free People Direct, Unit 3, Forli Strada, Alwalton Hill, PE7 3HH Peterborough, United Kingdom
Address: Free People Direct, Unit 3, Forli Strada, Alwalton Hill, PE7 3HH Peterborough, United Kingdom
How To Redeem Discount Code For Free People
About Free People
Free People began in the 1970s in West Philadelphia and evolved from the original Free People’s Store into a global fashion brand focused on creativity, individuality and community. Relaunched under the Free People name in 1984, the brand now offers apparel, accessories, activewear, beauty and wellness products, alongside collections including We The Free, Intimately FP and free-est. Free People operates online across the US, UK and France, has more than 180 stores across the US, Canada and Europe, and sells through over 2,000 specialty stores worldwide. The brand is part of URBN and continues to deliver a distinctive boutique-inspired experience built around its creative spirit.
Free People Helpline
Contact Number: 0800 012 1400
Free People Payment Method
Klarna, Visa Electron, PayPal, UnionPay, Mastercard, Free People Gift Cards, Maestro, American Express, Clearpay, JCB, Visa, Diners Club International, Solo
Free People Delivery Info
Free People free delivery is available on UK orders of £100 or more with Standard Delivery (5–8 working days), while orders under £100 cost £6; Faster Delivery takes 3–6 working days and costs £10, but is free on orders of £100+ placed through the app. UK 24/7 InPost Locker and Shop delivery takes 2–3 working days and costs £6. Free People delivers across Great Britain, including England, Wales, Scotland and Northern Ireland, with duties and taxes covered so no customs charges are added.
Free People Return & Refund Policy
Free People UK accepts returns on eligible items that are unworn, unwashed and in their original condition, with tags and packaging retained where required. Returns received within 30 days of delivery are refunded to the original payment method, while later returns are issued as an e-gift card. UK customers can use the online returns service with available Royal Mail or Evri drop-off options, and refunds are generally processed within 1–3 working days after the return is handled. Orders can only be cancelled before processing starts, and submitted orders cannot be amended.