Address: Pooch and Mutt Limited, Timsons Business Centre, Bath Road, Kettering, Northants United Kingdom
Address: Pooch and Mutt Limited, Timsons Business Centre, Bath Road, Kettering, Northants United Kingdom
How To Redeem Discount Code at Pooch & Mutt?
About Pooch & Mutt
Pooch & Mutt is a UK pet wellness brand founded in 2007 by Guy Blaskey, who developed a natural joint supplement for his dog, Cookie. The company offers natural dog food, treats, supplements, and wellness products designed to support dogs’ overall health and wellbeing. Backed by pet experts and science-led nutrition, Pooch & Mutt focuses on high-quality ingredients and tailored solutions for dogs of all breeds and needs. Today, the brand is recognised for its innovative approach to pet nutrition and commitment to healthier, happier dogs.
Pooch & Mutt Helpline
Email address: pooch@poochandmutt.com
Pooch & Mutt Payment Method
Pooch & Mutt official website offers super flexible payment options including American Express, Apple Pay, Visa, Mastercard, Google pay, Maestro, Discover, Diners Club, and UnionPay.
Pooch & Mutt Delivery Info
FREE delivery is available on UK orders over £39.99. Orders are delivered by DPD using electric and carbon-neutral vehicles, with delivery typically taking 1–4 working days. Delivery charges are £1.99 for orders under £10, £2.49 for orders between £10 and £19.99, and £4.99 for orders from £20 to £39.98. All parcels are fully tracked, and most customers receive their orders the next day.
Pooch & Mutt Return & Refund Policy
Pooch & Mutt accepts returns within 30 days of purchase for unopened products that remain in resellable condition. Opened food items cannot be returned for safety and hygiene reasons. Customers are responsible for return postage costs unless the company has sent the wrong item or made an error, in which case a free UK returns label is provided. Once the returned items are received and approved, refunds are issued and typically reach the customer within 5–10 working days, depending on their bank's processing time.
Pooch & Mutt Loyalty Program
Pooch & Mutt operates a loyalty scheme called Pooch Rewards, allowing members to earn points on eligible purchases made through the website. Customers typically receive points for every full £1 spent, provided they are logged into their account before placing an order. Reward eligibility may vary by product, so members should check the Pooch Rewards terms for qualifying items. Accumulated points can then be used to unlock exclusive rewards and member benefits.