Address: Unit 2, Bickels Yard, 151-153 Bermondsey Street, London, SE1 3HA, United Kingdom
Address: Unit 2, Bickels Yard, 151-153 Bermondsey Street, London, SE1 3HA, United Kingdom
How To Redeem Discount Code For Scrumbles
About Scrumbles
Scrumbles is a UK pet food brand specialising in natural, gut-friendly food and treats for cats and dogs. Its product range includes dry food, wet food, grain-free recipes, treats and specialist options for puppies and kittens. Scrumbles focuses on digestive health by incorporating prebiotics, probiotics and postbiotics into selected recipes. Its products are made with carefully selected ingredients, without added sugars or salt.
Scrumbles Helpline
Email Address: hello@scrumbles.com
Scrumbles Payment Method
Credit & Debit Cards
Scrumbles Delivery Info
Free delivery is available on Scrumbles UK mainland orders over £40, while orders below this cost £4.99. For non-mainland UK locations, including the Highlands, delivery is free over £80 or £10 otherwise. In the Netherlands, Germany, Belgium and Luxembourg, shipping is free over €40 or €4.99 below this threshold, while France offers free delivery over €50 or charges €5.99. Orders are delivered through DPD, Royal Mail, DHL or FedEx, depending on the destination, with delivery times and options displayed at checkout.
Scrumbles Return & Refund Policy
Scrumbles offers a 30-day return period for eligible products, provided they are unused, unopened and in resalable condition. Customers also have a statutory 14-day cancellation right for online purchases. Return costs may apply unless items are faulty, damaged or incorrect. Refunds are generally issued to the original payment method within the legally required timeframe, with possible deductions for excessive use or reasonable delivery costs. Faulty or incorrect products should be reported to hello@scrumbles.com with order details and photos where necessary, and eligible return costs will be covered.
Scrumbles Loyalty Program
Scrumbles offers a VIP Loyalty Scheme for eligible subscribers, providing rewards as customers continue ordering pet food. Subscription customers receive 10% off every order and access to loyalty benefits such as cashback credits and free treats. The subscription service also allows customers to manage delivery schedules, skip orders, pause or cancel their plans. Scrumbles additionally promotes a referral scheme that gives new customers credits towards their first order when they use a friend's referral link.